Privacy Policy

1. Who We Are

Earwax Clinic Nottingham is a professional earwax removal clinic based at Office 11 Victoria Chambers, Portland Street, Beeston, Nottingham, NG9 2LP. We are committed to protecting your personal data and respecting your privacy.

2. Information We Collect

We may collect the following personal information:

• Name and contact details (phone number, email address)
• Appointment booking information
• Health information relevant to your treatment
• Payment information (processed securely)

3. How We Use Your Information

We use your personal information to:

• Book and manage your appointments
• Provide earwax removal treatment
• Send appointment reminders and confirmations
• Respond to your enquiries
• Comply with legal obligations

4. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. We may share data with our booking system provider (Setmore) solely for the purpose of managing your appointments.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Medical records are retained in accordance with NHS guidelines.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

7. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us: